FAQs


How Long is Shipping ? 
  • Estimated Delivery On "Scattered" Products is Approximately 3-5 Days. 
  • Estimated Delivery On "A Bathing Ape/Supreme" is Approximately 3-5 Days. 
  • Estimated Delivery On All Other Gear is Approximately 7-14+ Days. 
Where Is My Order ? 
Do You Offer Refunds/Returns ? 
  • Yes ! We Offer Full Refunds ONLY on NEW/UNOPENED Products.
Is Your Bathing Ape/Supreme/Jordan Legitimate ? 
  • Yes ! We teamed up with one of the Biggest and Well Known BAPE Retailers in the USA. In fact we will send you a FULL REFUND + Pay You $50 if you EVER receive a Bathing Ape Product that is NOT AUTHENTIC.

Why Did I Receive a Product in a Bigger Size Than I Ordered ?

  • Some of our suppliers products fit 1 or 2 sizes Smaller than Average, we do our best with size conversion to make sure our customers are satisfied ! If the product you've received is too big we will make necessary adjustments, free of charge ! 
Is There a Physical Store ? 
  • We unfortunately DO NOT have a Permanent Location. However, We host multiple POP UP SHOPS all over the USA. Our Home Location is New York City, keep up to date on our POP UPS page.

Do You Offer Bulk Discounts ? 

  • Yes ! Please Contact us to receive a Personal Code
  • Own a Store and Interested in Carrying Scattered ? Contact Us

How Can I Contact You ? 

  • You can reach us via Email : Contact@Scatteredco.com
  • Customer Service Operators Available : Monday - Friday, 9am - 5pm.

Are You Looking for Brand Ambassadors ? 

  • Yes ! We are always looking for new people to work with, if you feel like you'd be a good fit for our team please send us a email to Contact@Scatteredco.com with your Name and Social Media Links and what you have to offer !

Are You On Social Media ?

  • Yes ! You can find us on Instagram, Facebook & Twitter @Scatteredco
  • For Shoutout Tag @ScatteredMedia on Instagram.

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